Shipping Policy
International Shipping
We ship to Canada, United Kingdom, EU member states, and Australia. Delivery takes 5–10 business days.
- Canada: $14.99 flat rate, 3–6 business days via UPS.
- UK & EU: $24.99 flat rate, 5–8 business days via DHL. Duties and taxes calculated at checkout.
- Australia: $29.99 flat rate, 7–10 business days via DHL.
International duties and import taxes are calculated and collected at checkout, so there are no surprise fees on delivery.
Order Processing
Orders placed Monday–Friday before 2pm PT ship the same day. Orders placed after 2pm PT or on weekends/holidays ship the next business day. You will receive a shipping confirmation with a tracking number once the package leaves our warehouse.
Lost or Damaged Packages
If your package is marked delivered but you cannot locate it, first check with your neighbors and local delivery office. If it's still missing after 48 hours, email support@goehnerstech.com and we'll file a claim with the carrier and send a replacement at no charge.
P.O. Boxes & APO/FPO
We ship to APO/FPO addresses via USPS (5–10 business days). P.O. boxes are supported for all domestic orders.
Domestic (United States)
| Method | Delivery | Cost |
|---|---|---|
| Standard (USPS / UPS / FedEx) | 4–7 days | Free over $60 · $5.99 under |
| Expedited 2-Day | 2 business days | $14.99 |
| Express Next Day | 1 business day | $29.99 |