Accessibility Statement
1. Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.
GOEHNER'S targets WCAG 2.1 Level AA conformance. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard — see Section 3 for known limitations.
2. What We've Done
To meet our accessibility commitment, the following measures are built into this site:
- Semantic structure: proper heading hierarchy (H1 to H6), landmark regions, and ARIA labels on interactive elements.
- Color contrast: body text meets a 4.5:1 contrast ratio against its background; large display text meets 3:1 minimum (WCAG 1.4.3).
- Keyboard navigation: every interactive control — menus, drawers, accordions, gallery, forms — is reachable and operable with keyboard alone.
- Visible focus indicators: all focusable elements display a 2–3px gold focus ring.
- Alt text on images: every product photo, hero image, and content image has descriptive alternative text.
- Form labels: every input has a visible label, not just a placeholder.
- Mobile touch targets: all tap targets are at least 44x44 px (WCAG 2.5.5).
- Reduced motion respect: animations respect the prefers-reduced-motion media query.
3. Known Limitations
Despite our best efforts, some content may not yet be fully accessible. We are actively working on the following:
- PDF user manuals: our printable manuals are produced as image-based PDFs. Tagged, screen-reader-friendly versions are in progress. Email support@goehnerstech.com for an accessible plain-text equivalent.
- Customer reviews: reviews submitted by third-party customers may include all-caps text or non-standard punctuation that screen readers handle imperfectly.
- Third-party embeds: Shopify Payments, Klaviyo, and Google Analytics iframes follow their respective standards, which we cannot directly control.
- Older blog posts: articles published before May 2026 may use heading levels that skip ranks. We're re-flowing the archive on a rolling basis.
4. Compatibility With Browsers & Assistive Technology
This site is designed to be compatible with the following assistive technologies:
- Screen readers: NVDA + Firefox, JAWS + Chrome, VoiceOver + Safari (desktop and iOS), TalkBack + Chrome (Android).
- Browsers: the latest two stable releases of Chrome, Firefox, Safari, and Edge on desktop and mobile.
- Operating systems: Windows 10/11, macOS 13+, iOS 15+, Android 11+.
This site is not optimized for Internet Explorer or browsers older than 24 months.
5. Assessment Approach
GOEHNER'S assesses the accessibility of this site by the following approaches:
- Self-evaluation: internal review against the WCAG 2.1 Level AA success criteria checklist before each major release.
- Automated testing: we run axe-core and Lighthouse accessibility audits on every deploy.
- Manual testing: we test the full purchase flow using keyboard-only navigation and screen reader at least quarterly.
- User feedback: the channel below is monitored daily; any reported barrier is triaged within 1 business day.
6. Feedback & Assistance
We welcome your feedback on the accessibility of this site. If you encounter an accessibility barrier, please let us know:
- Email: accessibility@goehnerstech.com — reaches our accessibility team directly.
- Phone: +1 (800) 315-9607 — Monday through Friday, 9 AM to 5 PM Pacific Time.
- Mail: Steinbrucke Products US LLC, Attn: Accessibility, 5448 Apex Peakway, Box 197, Apex, NC 27502.
Response time: we aim to respond within 1 business day and resolve verified issues within 10 business days.
7. Enforcement & Legal
This Accessibility Statement applies to goehnerstech.com and all subdomains. It does not apply to any third-party content or services linked from this site.
GOEHNER'S complies with the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and applicable state accessibility laws in jurisdictions where we operate.
If you believe we have not adequately responded to your accessibility concern, you may file a complaint with the United States Department of Justice, Civil Rights Division, under Title III of the ADA. We strongly encourage you to contact us first — most accessibility issues are resolved within days when reported directly.
Need assistance? We're here.