Get in Touch

US-Based Product Support

Every message receives a reply within 1 business day.

General

Email us

Presales, product use, orders, shipping, returns, refunds, and warranty.

support@goehnerstech.com
Warranty & Support

Tech support

Already own a GOEHNER’S? Order tracking, troubleshooting, and warranty claims.

support@goehnerstech.com
Creators

Creator partnerships

Influencers, creators, and media — collaboration and sample requests.

creators@goehnerstech.com
Send a Message

Or write to us directly.

Send us your question and our product support team will reply within 1 business day.

Every message receives a reply within 1 business day.

Office Hours

US-Based Product Support

  • Monday – Friday 9 AM – 5 PM PT
  • Saturday 10 AM – 2 PM PT

Every message receives a reply within 1 business day.

Fulfillment

Regional fulfillment network

  • Core markets United States · Canada · UK · France · Germany
  • Processing 1–2 business days
  • Expansion markets Nearest regional warehouse

Core-market orders are fulfilled domestically. Eligible expansion-market orders ship from the nearest available regional warehouse.

Faster Path

Browse Help Center

Looking for a quick answer? Explore product setup, shipping, returns, and care guides in our Help Center.